Project Management
Once a project contract is agreed, the Account Manager arranges a meeting for the client to be introduced to our appointed Project Manager. The Proposal is brought to meetings and used as a checklist, thus ensuring agreement on the project is maintained at all times and Account Manager presence can back up what was agreed initially.
Key contacts are established for the project and their role’s explained. For anything associated with the project, the project manager is referenced. The Project Manager, using the Proposal, will clarify all aspects of project in more depth such as:
- Start and end dates
- Collateral for site established at this stage and examples of copy (where appropriate) asked to be seen so formats etc. can be established and any problems established.
- If databases are to be supplied, a deadline for delivery from client should be agreed so data cleaning etc. can begin at earliest point.
Following this meeting, the Project Manager draws up a project plan, action list (with hot spots) and delivery schedule (with specific dates for site design sign off, client to send images, database etc) to send to the client in the form of a ‘Project Pack’ for approval.
The Project Manager will be the day to day point of contact for the client and will ensure the successful delivery of the project. Our Account Manager will keep a close watching brief on the project and will maintain a dialogue with the client to ensure that everything is progressing to their satisfaction.
