Visitors

Potential visitors have access to a wealth of tourism information relating to accommodation, attractions, events and special offers, all stored within New Mind's DMS and accessible via sophisticated front-end web sites. Products can be associated according to location allowing maps to be generated by enquirers

Information is made available via multiple channels allowing visitors to view related information within from both regional and national tourism web sites.

User Scenario 1

A potential visitor to Merseyside uses www.visitliverpool.com to search for accommodation near the City Centre. A selection of online bookable accommodation for the dates required is displayed. The Holiday Inn has allocated rooms to www.visitliverpool.com for booking online and the visitor opts to book a double en suite room through the site. He clicks the 'book now' button and is redirected to the Holiday Inn booking form within visitliverpool.com where he completes the booking. An e-mail confirmation of the booking is received. The selected room is closed within the allocation provided by the Holiday Inn and an e-mail booking confirmation is sent to their reservations desk.

User Scenario 2

A keen runner decides to take part in the Chester Half Marathon. She is able to use the product search on www.visitchester.com to select an area of 5 miles radius from the City Centre, the start of the run (she also has the option to extend the search distance) to locate nearby available accommodation. She is then able to choose the Grosvenor Hotel, which satisfies all of her particular requirements, from a list of accommodation. She then clicks on the Grosvenor and books directly using the Booking Manager application. She is also able to export her hotel choice to her Itinerary planner and form a list of events, attractions and refreshments within the location and include local transport details and location map.